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Copyright© 2010 Nilakantan Composites. All rights reserved. |
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DYNAFAB™ FAQ’s |
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NOTE: The answers will open in a separate internet browser window. If you have a pop-up blocker that is blocking the window from opening, please temporarily disable your browser’s popup blocker, or make sure you allow pop-ups from the nicomposites.com domain.
Installation Related Issues
- What are the file sizes of the demo and full version installers? Refer KB0001 - Are you having trouble downloading the full version? Refer KB0003 - Can I use the 32-bit installer on a 64-bit machine and vice versa? Refer KB0004 - I get an error at the end of the installation that Windows Installer Service could not update the ‘msiexec.exe’ system file. Refer KB0005 - I get an error at the start of the installation that I do not have the required version of Microsoft .NET Framework. Refer KB0006 - I already have MATLAB installed on my system, why do I need to install the MATLAB MCR files included with the full version of DYNAFAB™? Refer KB0007 - I do not want to download the software, can I obtain it on a CD? Refer KB0008 - How do I download the software via FTP? Refer KB0009 - More FAQs will be added...
Licensing Related Issues
- I get a licensing error when I start the program. What do I do? Refer KB0100 - Can I transfer the license from one computer to another? Refer KB0101 - Can I get a refund of my purchase? Refer KB0102 - More FAQs will be added...
Usage Related Issues
- Why does the screen not appear properly or is truncated at one side? Why does the plotted graph show black patches? Refer KB0200 - When I try to create the FE model using File->Create FE Model I get an error message. Refer KB0201 - When I try to create the FE model using File->Create FE Model the program appears to have hung and says ‘Not Responding’. What do I do? Refer KB0202 - Why does the program seem to be taking a long time to create the FE model? Refer KB0203 - I cannot remember my customer number, where do I get it from? Refer KB0204 - How do I create a quarter symmetric textile FE model? Refer KB0205 - How do I create a plain weave fabric model? Refer KB0206 - How do I cite the DYNAFAB User Manual in my publication? Refer KB0207 - More FAQs will be added…
Issues Related to Technical Support and Bugs/Errors/Crashes
- Where do I report bugs, errors, and crashes? Refer KB0900 - How do I obtain program fixes or updates? Refer KB0901 - How long does technical support take to reply to my email? Refer KB0902 - I would like to send a testimonial about DYNAFAB™, how do I do so? Refer KB0903 - More FAQs will be added… |
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Nilakantan Composites |
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